Monday, February 6, 2012


Name: Silvia De La Peña
Location: San Pedro, CA
Hardware: 13" Macbook 1.83ghz Intel Core Duo (2006)
Job: Back-up, upgrade operating system to Mac OS X 10.6 Snow Leopard, upgrade memory (RAM), and troubleshoot wireless internet connection.

Job details:
1. Backed up entire system.
2. Installed Mac OS X 10.6 Snow Leopard. Upgraded her system up from 10.4 Tiger (2005). She can now take advantage of Time Machine to back up her system regularly.
3. Restored all of her information including, documents, music, photos, network settings etc. Everything was restored exactly as it was.
4. System Optimization. Installed available software updates, repaired disk permissions, emptied the trash, and verified the health of the hard drive.
5. Installed additional RAM. Upgraded her system from 512mb up to 2GB! Her system is much faster now.
6. Repaired her wireless internet connection. Her wifi signal would drop an internet connection almost every hour.
7. Exterior and screen cleaning because everyone loves a clean Mac!

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